Videos have taken the charge of frictionless remote communication and helped businesses adapt to remote norms. Whether it is video conferencing, or pre-recording asynchronous video messages, videos have certainly revolutionized the way we work.
With so many businesses going completely remote, one thing is certain, videos are the communication medium of the present and the future. Many companies have used video as an effective medium to convey complex concepts whether to the customers or employees. For example, When you run a blockchain company, you will need cryptocurrency videos to help your customers or workers understand your blockchain product better.
And with that in mind, we have compiled a comprehensive list of the top five ways you can use video messages to communicate with your teammates while working remotely.
These will cover everything from project-specific communication, to overall internal communications like onboarding – all of which can be done right and done better with video messages.
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Convey Clear Feedback
Professionals often find themselves in situations where a certain task just isn’t right. It is important to give your team clear and constructive feedback, especially when working with designers, architects, or developers.
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However, doing this via text is such a burdensome and incoherent process. By sending a video message for feedback, you can not only easily explain what you want but also, show it.
Users can annotate videos, to ensure the viewer understands exactly what they are talking about. And add textual notes for extra information. Here’s Cambridge Assessment showing teachers how to do it:
https://player.vimeo.com/video/229280498
One department that can really up the ante with video messages is IT. Because they generally are making so many updates that it gets really hard for professionals to follow through.
Unlike video conferences, video messages can be replayed and viewed at convenience. So, viewers can revisit the feedback any number of times to ensure they are on the same page.
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Share Daily Progress Report
A survey done by Adobe found people were spending up to 20 weeks a year on emails, at the workplace. Offices, as we know them today, are heavy on documentation and daily progress reports are no different.
Using a screen recorder, professionals can record their daily progress on a project. Users can showcase exactly what they achieved in a day, by smartly annotating their contribution on the monthly dashboard.
By screen recording their progress at the end of each day, professionals not only have direct documentation but also a memory refresher for the next day.
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Reduce Google Meetings and Zoom Calls
Businesses in the United States alone are hosting around 11 million meetings each day. And when you crunch the number on this statistic, the time spent on these meetings will amount to an outrageous number. According to statistics, poor work conferencing practices can lead to $34 billion due to time spent away from productive action.
Lengthy videos are taking your employees away from productive action. However, with a video, every team member can access information necessary for them at their convenience.
In situations where a Zoom call or Google Meet call is necessary, users can record the entire meeting and allow unavailable team members to revisit it later.
ConsenSys, a leader in blockchain solutions, initially struggled with going remote. But by effectively using video messages instead of never-ending video calls, they finally saw their productivity rise. Unlike calls, with video messages employees could “pick up where they left off, [without the] need to restart or scroll through videos to get where they wanted”, one manager states.
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Onboard Your Direct Reports
Welcoming new team members doesn’t have to be a stressful and time-consuming job. You can easily record your onboarding presentation as a video message and use this for your direct reports.
Conduct and record a video walkthrough of your remote work platform, and guide your direct reports through the daily operations. Also, address the frequently asked questions to ensure your new team members are comfortable with all aspects. Encourage your employees to welcome them with a short video.
In case you receive new questions, you can create another video message and attach it to your onboarding video message. Or better, create a video library for onboarding remote employees that serves new hires with all the information that they will need. You can share this video library with all your fresh team members, and update it continuously to keep them up to speed.
This is extremely handy for both the recruiter and the recruit. You don’t have to rush every time a new member is hired, and new hires don’t have to jot down everything. They can simply revisit the onboarding video library to clear any doubts.
Setting Context for Calls and Post Meeting Follow-Ups
Calls are getting a bad rep for being lengthy and distractive only because participants sway off midway to discuss off-topic things. This can be avoided by using a simple, short video message ahead of every new call to set the context of that call.
This video message simply details the topics of discussions briefly and sets the tone of discussion straight. This will help you avoid unnecessary questions and interruptions during the video call as well. Things like the marketing plan, product roadmap prioritization, technical priorities for the coming week or month can be easily shared through a video message before the meeting.
Further, post a meeting if any employee has a follow up they can simply record a video message for that instead of hosting another call to discuss it. A video message can be easily shared with the entire team without worrying about getting everyone on board to another call.
Well, that’s it, folks.
Hope these tips serve you well to create frictionless internal communication.
About the Author: An avid marketer, Suchita has been helping B2B brands with content marketing for over three years. She loves penning down complex concepts in a way that doesn’t make readers scratch their heads.